Terms and Conditions​

 

Effective Date: 18 May 2025

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1. Agreement:
By using our website and purchasing from Tukkathyme, you agree to these terms. Tukkathyme reserves the right to modify these terms at any time.

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2. Orders:
Orders are confirmed once payment is received. We reserve the right to cancel or refuse any order.

 

3. Payment:
All payments are securely processed via Stripe. Prices include GST and are shown in NZD.

 

4. Subscription Plans:
Where applicable, subscription plans provide a 7% discount and renew automatically unless cancelled by the customer prior to the next billing date.

 

5. Accounts:
Users may register an account for convenience. You are responsible for maintaining your login credentials.

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6. Product Use:
Our products are designed as complementary pet food. They are not intended to diagnose or treat health conditions. Consult a veterinarian for dietary advice. Tukkathyme products are intended for dogs and other pets only and are not suitable for human consumption.

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7. Shipping:
See our Shipping Policy for courier options and delivery details.

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8. Returns and Refunds:
See our separate Returns and Refunds Policy.

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9. Limitation of Liability:
We are not responsible for indirect losses or damages resulting from the use of our site or products.

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10. Governing Law:
These terms are governed by the laws of New Zealand.