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Privacy Policy

Effective Date: 18 May 2025

This Privacy Policy outlines how Tukkathyme ("we", "our", or "us") collects, uses, and protects personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect:
We collect personal data including your name, email address, phone number, delivery address and account details when you use our website.

2. How We Collect It:

  • Directly from you via order forms, account registration, and newsletters

  • Automatically via cookies and tracking technologies

  • From third parties such as payment processors and couriers

3. Use of Information:
We use this information to:

  • Process and deliver your orders

  • Manage your user account and preferences

  • Send marketing emails and abandoned cart reminders (with consent)

  • Improve our website experience

4. Sharing of Information:
We share data only with service providers needed to run our business:

  • Wix (website platform and email marketing)

  • Stripe (secure payment processor)

  • Post Haste, NZ Post, and Aramex via Zappy (shipping providers)

 

5. Your Rights:
You may request access to, correction of, or deletion of your data at any time. Email: info@tukkathyme.co.nz

6. Data Security:
We take appropriate security measures to safeguard your data using our trusted partners.

7. Cookies and Tracking:
Our website uses cookies to function and improve performance. See our Cookie Policy for more.

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